{"id":3629,"date":"2023-02-19T11:33:15","date_gmt":"2023-02-19T08:33:15","guid":{"rendered":"https:\/\/ayyildizgundem.net\/?p=3629"},"modified":"2023-02-19T11:33:15","modified_gmt":"2023-02-19T08:33:15","slug":"ftso-kaliteli-hizmetlerini-belgeledi","status":"publish","type":"post","link":"https:\/\/ayyildizgundem.net\/index.php\/2023\/02\/19\/ftso-kaliteli-hizmetlerini-belgeledi\/","title":{"rendered":"FTSO, kaliteli hizmetlerini belgeledi"},"content":{"rendered":"<p>Fethiye Ticaret ve Sanayi Odas\u0131 (FTSO), kaliteli hizmet sunmak ve \u00fcyelerinin memnuniyetlerini en \u00fcst d\u00fczeye \u00e7\u0131karmak amac\u0131yla y\u00fcr\u00fctt\u00fc\u011f\u00fc uygulamalar tescillendi. T\u00fcrk Loydu taraf\u0131ndan denetlenen FTSO, ISO 9001:2015 Kalite Y\u00f6netim Sistemi Belgesi yenilerken, ISO 10002:2018 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi Belgesi tetkikinden tam not ald\u0131.<\/p>\n<p>T\u00fcrk Loydu Vakf\u0131 Y\u00f6netim Sistemleri\u2019nin ISO 9001 ve ISO 10002 denetimlerinden ba\u015far\u0131yla ge\u00e7en FTSO, \u00fcyelerine uluslararas\u0131 standartlarda hizmetler sunmay\u0131 ama\u00e7 edinen ve uygulad\u0131\u011f\u0131 kalite y\u00f6netim sistemleri ile Oda\/Borsa camias\u0131n\u0131n \u00f6nde gelen odalar\u0131ndan biri oldu\u011funu bir kez daha kan\u0131tlad\u0131. FTSO, T\u00fcrk Loydu Vakf\u0131 Denet\u00e7isi Olcay Koca taraf\u0131ndan 13-15 \u015eubat 2023 tarihlerinde ger\u00e7ekle\u015ftirilen denetim \u00e7al\u0131\u015fmalar\u0131 \u00f6ncesinde yap\u0131lan a\u00e7\u0131l\u0131\u015f toplant\u0131s\u0131na FTSO Meclis Ba\u015fkan\u0131 Kemal H\u0131ra, Y\u00f6netim Kurulu Ba\u015fkan\u0131 Osman \u00c7\u0131ral\u0131, Ba\u015fkan Yard\u0131mc\u0131lar\u0131 Ramazan Dim ve Muhammet K\u00f6kten, Y\u00f6netim Kurulu \u00dcyesi Halil \u0130brahim \u00d6zt\u00fcrk, FTSO Genel Sekreteri Ezgi Kulluk\u00e7u ve Oda \u00e7al\u0131\u015fanlar\u0131 kat\u0131ld\u0131. Toplant\u0131da konu\u015fan Ba\u015fkan Osman \u00c7\u0131ral\u0131, FTSO\u2019nun kalite y\u00f6netim sistemlerine b\u00fcy\u00fck \u00f6nem verdi\u011fini ve uygulamalar\u0131n hassasiyetle y\u00fcr\u00fct\u00fcld\u00fc\u011f\u00fcn\u00fc belirterek, denetimlerin Odan\u0131n kendine geli\u015ftirmesi i\u00e7in f\u0131rsat oldu\u011funu vurgulad\u0131 ve verimli bir \u00e7al\u0131\u015fma olmas\u0131n\u0131 temennisini dile getirdi. ISO denetimlerinin g\u00f6n\u00fcll\u00fcl\u00fck esas\u0131na dayanan sistemler oldu\u011funu hat\u0131rlatan Denetmen Olcay Koca ise FTSO\u2019nun kalite sistemlerine \u00f6nem veren ve ba\u015far\u0131yla uygulayan bir Oda oldu\u011funu kaydetti.<\/p>\n<p>Denetim s\u0131ras\u0131nda Olcay Koca, FTSO Genel Sekreteri Ezgi Kulluk\u00e7u ve Kalite Sorumlusu Aysun \u015eanl\u0131soy ile FTSO\u2019nun ISO 9001 ve ISO 10002 kapsam\u0131ndaki dok\u00fcmanlar\u0131n\u0131 ve uygulamalar\u0131n\u0131 inceledi. Birimlerle tek tek g\u00f6r\u00fc\u015fmelerin yap\u0131larak kan\u0131tlar\u0131n g\u00f6r\u00fcld\u00fc\u011f\u00fc 3 g\u00fcnl\u00fck denetim sonunda; FTSO\u2019nun ISO 9001:2015 Kalite Y\u00f6netim Sistemi Belgesi yenilendi. FTSO, ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi Belgesi g\u00f6zetim tetkikinden de ba\u015far\u0131yla ge\u00e7ti.<\/p>\n<p><strong>FTSO, KAL\u0130TE STANDARTLARI BA\u015eARIYLA UYGULUYOR<\/strong><\/p>\n<p>T\u00fcrk Loydu Denet\u00e7isi Olcay Koca, FTSO Meclis Ba\u015fkan\u0131 Kemal H\u0131ra, Y\u00f6netim Kurulu Ba\u015fkan\u0131 Osman \u00c7\u0131ral\u0131, Ba\u015fkan Yard\u0131mc\u0131lar\u0131 Ramazan Dim ve Muhammet K\u00f6kten, Y\u00f6netim Kurulu \u00dcyeleri S\u00fcleyman Kaya ve Emre Ba\u015faran, Genel Sekreter Ezgi Kulluk\u00e7u ve Oda \u00e7al\u0131\u015fanlar\u0131n\u0131n kat\u0131ld\u0131\u011f\u0131 kapan\u0131\u015f toplant\u0131s\u0131nda ger\u00e7ekle\u015ftirilen denetim hakk\u0131nda detayl\u0131 bilgi verdi.<\/p>\n<p>\u015eeffaf bir ortamda denetim yapma f\u0131rsat\u0131 verdi\u011fi i\u00e7in Oda y\u00f6netimine ve \u00e7al\u0131\u015fanlar\u0131na te\u015fekk\u00fcr eden Olcay Koca, denetimin her a\u015famas\u0131nda Fethiye Ticaret ve Sanayi Odas\u0131\u2019n\u0131n geli\u015fime \u00e7ok a\u00e7\u0131k oldu\u011funu g\u00f6zlemledi\u011finin alt\u0131n\u0131 \u00e7izdi. Denetimin FTSO\u2019nun kalite standartlar\u0131n\u0131 ba\u015far\u0131yla uygulayan bir oda oldu\u011funu ortaya koydu\u011funu ifade eden Koca, FTSO\u2019nun TOBB akreditasyon sistemiyle de entegre y\u00fcr\u00fcyen bir sistem uygulad\u0131\u011f\u0131n\u0131 s\u00f6yledi.<\/p>\n<p>Denetim \u00e7al\u0131\u015fmalar\u0131n\u0131 de\u011ferlendiren FTSO Y\u00f6netim Kurulu Ba\u015fkan\u0131 Osman \u00c7\u0131ral\u0131, kalite y\u00f6netim sistemlerini FTSO Meclisi, Meslek Komiteleri ve Y\u00f6netim Kurulu ile birlikte ba\u015far\u0131yla uygulayan, Oda \u00e7al\u0131\u015fanlar\u0131na te\u015fekk\u00fcr ederek, \u201cISO 9001:2015 Kalite Y\u00f6netim Sistemi Belgesi yenilerken, ISO 10002:2018 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi Belgesi tetkikinden tam not almam\u0131z \u00fcyelerimize verdi\u011fimiz kaliteli hizmetin g\u00f6stergesidir. Standartlara uygun ve kaliteli hizmetlerimizi, teknolojiyi de kullanarak, \u00fcyelerimizden gelen talepler do\u011frultusunda daha da \u00e7e\u015fitlendirerek devam ettirece\u011fiz&#8221; dedi.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3630\" src=\"https:\/\/ayyildizgundem.net\/wp-content\/uploads\/2023\/02\/img_5025_600x400.jpg\" alt=\"\" width=\"600\" height=\"400\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fethiye Ticaret ve Sanayi Odas\u0131 (FTSO), kaliteli hizmet sunmak ve \u00fcyelerinin memnuniyetlerini en \u00fcst d\u00fczeye \u00e7\u0131karmak amac\u0131yla y\u00fcr\u00fctt\u00fc\u011f\u00fc uygulamalar tescillendi. T\u00fcrk Loydu taraf\u0131ndan denetlenen FTSO, ISO 9001:2015 Kalite Y\u00f6netim Sistemi Belgesi yenilerken, ISO 10002:2018 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi Belgesi tetkikinden tam not ald\u0131. T\u00fcrk Loydu Vakf\u0131 Y\u00f6netim Sistemleri\u2019nin ISO 9001 ve ISO 10002 denetimlerinden ba\u015far\u0131yla &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[40,1],"tags":[733,85,106,102,340,732],"class_list":["post-3629","post","type-post","status-publish","format-standard","","category-ekonomi","category-genel","tag-belge","tag-fethiye","tag-fethiye-gundem","tag-ftso","tag-hizmet","tag-kalite"],"_links":{"self":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts\/3629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/comments?post=3629"}],"version-history":[{"count":1,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts\/3629\/revisions"}],"predecessor-version":[{"id":3631,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts\/3629\/revisions\/3631"}],"wp:attachment":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/media?parent=3629"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/categories?post=3629"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/tags?post=3629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}