{"id":37923,"date":"2025-02-15T10:14:28","date_gmt":"2025-02-15T07:14:28","guid":{"rendered":"https:\/\/ayyildizgundem.net\/?p=37923"},"modified":"2025-02-15T10:14:28","modified_gmt":"2025-02-15T07:14:28","slug":"hizmetler-bir-kez-daha-tescillendi","status":"publish","type":"post","link":"https:\/\/ayyildizgundem.net\/index.php\/2025\/02\/15\/hizmetler-bir-kez-daha-tescillendi\/","title":{"rendered":"H\u0130ZMETLER B\u0130R KEZ DAHA TESC\u0130LLEND\u0130"},"content":{"rendered":"

Fethiye Ticaret ve Sanayi Odas\u0131 (FTSO), hizmet kalitesi ve \u00fcye memnuniyetine ili\u015fkin denetimlerinden ba\u015far\u0131yla ge\u00e7ti.<\/p>\n

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T\u00fcrk Loydu\u2019nun ISO 9001:2015 Kalite Y\u00f6netim Sistemi g\u00f6zden ge\u00e7irme ve ISO 10002:2018 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi belge yenileme denetimlerinden ba\u015far\u0131yla ge\u00e7en FTSO\u2019nun, ISO standartlar\u0131nda kaliteli ve \u00fcye odakl\u0131 hizmet sundu\u011fu bir kez daha tescillendi. FTSO\u2019nun T\u00fcrk Loydu Vakf\u0131 Y\u00f6netim Sistemleri Ba\u015f Denet\u00e7isi Olcay Koca taraf\u0131ndan ger\u00e7ekle\u015ftirilen 2 g\u00fcnl\u00fck denetim a\u00e7\u0131l\u0131\u015f toplant\u0131s\u0131yla ba\u015flad\u0131.<\/p>\n

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FTSO Me\u011fri Toplant\u0131 Salonu\u2019nda yap\u0131lan a\u00e7\u0131l\u0131\u015f toplant\u0131s\u0131na FTSO Y\u00f6netim Kurulu Ba\u015fkan\u0131 Osman \u00c7\u0131ral\u0131, FTSO Genel Sekreteri Ezgi Tugay ve oda \u00e7al\u0131\u015fanlar\u0131 kat\u0131ld\u0131. Toplant\u0131da konu\u015fan Ba\u015fkan Osman \u00c7\u0131ral\u0131, FTSO\u2019nun ISO standartlar\u0131nda kaliteli ve \u00fcye odakl\u0131 hizmet vermesini b\u00fcy\u00fck \u00f6nem verdiklerini vurgulayarak, denetim s\u00fcrecinin verimli olmas\u0131n\u0131 diledi. FTSO\u2019nun kalite sistemlerine gerek y\u00f6netimi gerekse \u00e7al\u0131\u015fanlar\u0131yla hakim ve ba\u015far\u0131yla uygulayan bir oda oldu\u011funu vurgulayan Denetmen Olcay Koca da ISO denetimlerinin, TOBB Akreditasyon s\u00fcrecine de katk\u0131s\u0131 oldu\u011funa i\u015faret etti.<\/p>\n

\u0130ki g\u00fcnl\u00fck denetim s\u0131ras\u0131nda Olcay Koca, FTSO Genel Sekreteri Ezgi Tugay ve Kalite Sorumlusu Y\u0131ld\u0131z Bozkurt Demirta\u015f ile birlikte FTSO\u2019nun ISO 9001 ve ISO 10002 y\u00f6netim sistemleri uygulamalar\u0131n\u0131 inceledi. Birimlerle de birebir g\u00f6r\u00fc\u015fmeler yapan Olcay Koca, FTSO\u2019nun ISO 9001:2015 Kalite Y\u00f6netim Sistemi ile ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi tetkiklerinden ba\u015far\u0131yla ge\u00e7ti\u011fini a\u00e7\u0131klad\u0131.<\/p>\n

T\u00fcrk Loydu Ba\u015f Denet\u00e7isi Olcay Koca, FTSO Genel Sekreter Ezgi Tugay ve oda \u00e7al\u0131\u015fanlar\u0131n\u0131n kat\u0131ld\u0131\u011f\u0131 kapan\u0131\u015f toplant\u0131s\u0131nda 2 g\u00fcn s\u00fcren denetim hakk\u0131nda detayl\u0131 bilgi verdi. Denetimin oda y\u00f6netimi ve \u00e7al\u0131\u015fanlar\u0131n\u0131n da katk\u0131s\u0131yla \u015feffaf bir ortamda yap\u0131ld\u0131\u011f\u0131n\u0131 belirten Olcay Koca, s\u00fcrecin TOBB akreditasyon standartlar\u0131na da \u0131\u015f\u0131k tutacak \u015fekilde, FTSO\u2019da uygulanan sistemlerin ele al\u0131nd\u0131\u011f\u0131n\u0131 kaydetti. Oda \u00e7al\u0131\u015fanlar\u0131na katk\u0131lar\u0131 i\u00e7in te\u015fekk\u00fcr eden Koca, FTSO\u2019nun kalite standartlar\u0131n\u0131 y\u00f6netimi ve \u00e7al\u0131\u015fanlar\u0131yla birlikte titizlikle uygulayan bir oda oldu\u011funun alt\u0131n\u0131 \u00e7izdi. FTSO Genel Sekreteri Ezgi Tugay da verimli ve fark\u0131ndal\u0131k yaratan bir denetim s\u00fcreci oldu\u011funu dile getirerek, Ba\u015f Denet\u00e7i Olcay Koca\u2019ya ve oda \u00e7al\u0131\u015fanlar\u0131na katk\u0131lar\u0131 i\u00e7in te\u015fekk\u00fcr etti.<\/p>\n","protected":false},"excerpt":{"rendered":"

Fethiye Ticaret ve Sanayi Odas\u0131 (FTSO), hizmet kalitesi ve \u00fcye memnuniyetine ili\u015fkin denetimlerinden ba\u015far\u0131yla ge\u00e7ti. T\u00fcrk Loydu\u2019nun ISO 9001:2015 Kalite Y\u00f6netim Sistemi g\u00f6zden ge\u00e7irme ve ISO 10002:2018 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi belge yenileme denetimlerinden ba\u015far\u0131yla ge\u00e7en FTSO\u2019nun, ISO standartlar\u0131nda kaliteli ve \u00fcye odakl\u0131 hizmet sundu\u011fu bir kez daha tescillendi. FTSO\u2019nun T\u00fcrk Loydu Vakf\u0131 Y\u00f6netim Sistemleri …<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1191,85,102,2003],"class_list":["post-37923","post","type-post","status-publish","format-standard","","category-genel","tag-ayyildiz-gundem","tag-fethiye","tag-ftso","tag-tescil"],"_links":{"self":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts\/37923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/comments?post=37923"}],"version-history":[{"count":1,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts\/37923\/revisions"}],"predecessor-version":[{"id":37926,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts\/37923\/revisions\/37926"}],"wp:attachment":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/media?parent=37923"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/categories?post=37923"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/tags?post=37923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}