{"id":51391,"date":"2026-01-12T15:22:36","date_gmt":"2026-01-12T12:22:36","guid":{"rendered":"https:\/\/ayyildizgundem.net\/?p=51391"},"modified":"2026-01-12T15:22:36","modified_gmt":"2026-01-12T12:22:36","slug":"ftsonun-kaliteli-hizmetlerine-iso-tescili","status":"publish","type":"post","link":"https:\/\/ayyildizgundem.net\/index.php\/2026\/01\/12\/ftsonun-kaliteli-hizmetlerine-iso-tescili\/","title":{"rendered":"FTSO\u2019NUN KAL\u0130TEL\u0130 H\u0130ZMETLER\u0130NE ISO TESC\u0130L\u0130"},"content":{"rendered":"

Fethiye Ticaret ve Sanayi Odas\u0131 (FTSO), Kalite Y\u00f6netim Sistemi ISO 9001 ve M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi ISO 10002 belge yenileme denetimlerinden ba\u015far\u0131yla ge\u00e7ti.<\/p>\n

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FTSO\u2019nun, ISO 9001 ve ISO 10002 standartlar\u0131 do\u011frultusunda y\u00fcr\u00fctt\u00fc\u011f\u00fc \u00e7al\u0131\u015fmalarla \u00fcye memnuniyetini en \u00fcst seviyede tutmay\u0131 hedefledi\u011fini belirten Y\u00f6netim Kurulu Ba\u015fkan\u0131 \u00c7\u0131ral\u0131, kalite sistemlerini ba\u015far\u0131yla uygulayan Oda \u00e7al\u0131\u015fanlar\u0131n\u0131 tebrik ederek, kalite odakl\u0131 y\u00f6netim anlay\u0131\u015f\u0131n\u0131n kararl\u0131l\u0131kla s\u00fcrd\u00fcreceklerini s\u00f6yledi. TOBB Akreditasyon Sisteminin yan\u0131 s\u0131ra, ISO 9001 Kalite Y\u00f6netim Sistemi ve ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi kalite standartlar\u0131n\u0131 ba\u015far\u0131yla uygulayan Fethiye Ticaret ve Sanayi Odas\u0131, \u00fcyelerine kaliteli hizmet sundu\u011funu bir kez daha tescilledi.<\/p>\n

T\u00fcrk Loydu Y\u00f6netim Sistemleri Ba\u015f Denet\u00e7isi Olcay Koca taraf\u0131ndan ger\u00e7ekle\u015ftirilen 3 g\u00fcnl\u00fck denetim s\u0131ras\u0131nda Kalite Y\u00f6netim Sistemi ISO 9001 ve ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi standartlar\u0131 \u00e7er\u00e7evesinde, FTSO\u2019nun dok\u00fcmanlar\u0131 ve uygulamalar\u0131 incelendi. FTSO Genel Sekreteri Ezgi Tugay ve Y\u00f6netim Sistemleri ve E\u011fitim Birimi Sorumlusu Y\u0131ld\u0131z Bozkurt Demirta\u015f ile FTSO\u2019nun uygulamalar\u0131n\u0131 ele alan Ba\u015f Denet\u00e7isi Olcay Koca, FTSO birim sorumlular\u0131 ile de bire bir g\u00f6r\u00fc\u015ferek kalite y\u00f6netimi ve \u00fcye memnuniyetine ili\u015fkin kan\u0131tlar\u0131 de\u011ferlendirdi.<\/p>\n

Denetim \u00e7al\u0131\u015fmalar\u0131 sonras\u0131nda yap\u0131lan kapan\u0131\u015f toplant\u0131s\u0131na FTSO Y\u00f6netim Kurulu Ba\u015fkan\u0131 Osman \u00c7\u0131ral\u0131, FTSO Genel Sekreteri Ezgi Tugay ve Oda \u00e7al\u0131\u015fanlar\u0131 kat\u0131ld\u0131. T\u00fcrk Loydu Ba\u015f Denet\u00e7isi Olcay Koca, kapan\u0131\u015f toplant\u0131s\u0131nda, FTSO\u2019nun her iki standart i\u00e7in yap\u0131lan belge yenileme denetiminden ba\u015far\u0131yla ge\u00e7ti\u011fini a\u00e7\u0131klad\u0131. TOBB Akreditasyon sistemi de d\u00e2hil olmak \u00fczere FTSO\u2019nun kalite sistemlerini titizlikle uygulayan odalardan biri oldu\u011funu vurgulayan Koca, Fethiye Ticaret ve Sanayi Odas\u0131 y\u00f6netiminin ve personelinin kalite y\u00f6netim sistemlerini \u00f6z\u00fcmsemesinin \u00f6nemine dikkati \u00e7ekti. Olay Koca, \u201cBir il\u00e7e odas\u0131 olarak FTSO bir\u00e7ok il odas\u0131n\u0131n \u00f6n\u00fcnde i\u015fler yap\u0131yor. FTSO y\u00f6netimi kalite standartlar\u0131n\u0131 \u00f6z\u00fcmsemi\u015f durumda, t\u00fcm \u00e7al\u0131\u015fanlar da s\u00fcre\u00e7lerine hakim ve standartlara uygun \u00e7al\u0131\u015fmalar \u00fcretiyor\u201d dedi.<\/p>\n

\u00c7IRALI: \u201cKAL\u0130TEL\u0130 H\u0130ZMETTEK\u0130 BA\u015eARI, EK\u0130P \u0130\u015e\u0130\u201d<\/strong><\/p>\n

FTSO Y\u00f6netim Kurulu Ba\u015fkan\u0131 Osman \u00c7\u0131ral\u0131 da kapan\u0131\u015f toplant\u0131s\u0131nda Ba\u015f Denet\u00e7i Olcay Koca\u2019ya 3 g\u00fcn s\u00fcren denetimdeki geli\u015ftirici \u00f6nerileri ve \u00e7al\u0131\u015fmalar\u0131 i\u00e7in te\u015fekk\u00fcr ederek, kalite sistemlerini ba\u015far\u0131yla uygulayan Oda \u00e7al\u0131\u015fanlar\u0131n\u0131 tebrik etti. Kalite y\u00f6netim sistemlerinin kurumsal s\u00fcrd\u00fcr\u00fclebilirlik ve \u00fcye memnuniyeti a\u00e7\u0131s\u0131ndan b\u00fcy\u00fck \u00f6nem ta\u015f\u0131d\u0131\u011f\u0131n\u0131 kaydeden Ba\u015fkan \u00c7\u0131ral\u0131, \u201cOdam\u0131zda kalite y\u00f6netim sistemlerini sadece bir belge gereklili\u011fi olarak de\u011fil, hizmet anlay\u0131\u015f\u0131m\u0131z\u0131n temel bir unsuru olarak g\u00f6r\u00fcyoruz. \u00dcyelerimize daha etkin, \u015feffaf ve \u00e7\u00f6z\u00fcm odakl\u0131 hizmet sunabilmek ad\u0131na geli\u015ftiriyoruz. Bu denetim de \u00fcyelerimize ISO standartlar\u0131nda hizmet sundu\u011funu ve \u00fcye memnuniyetine verdi\u011fi \u00f6nemi belgeleyerek, uygulad\u0131\u011f\u0131 y\u00f6netim sistemleriyle oda\/borsa camias\u0131n\u0131n \u00f6rnek odalar\u0131ndan biri oldu\u011funu ortaya koydu\u201d dedi.<\/p>\n

Denetim s\u00fcrecine ili\u015fkin de\u011ferlendirmelerde de bulunan \u00c7\u0131ral\u0131, \u201c\u00dc\u00e7 g\u00fcn s\u00fcren denetim boyunca bizlere yol g\u00f6steren, geli\u015ftirici \u00f6nerileriyle katk\u0131 sunan Denet\u00e7imiz Olcay Koca\u2019ya te\u015fekk\u00fcr ediyorum. Ayn\u0131 zamanda kalite sistemlerini titizlikle uygulayan ve bu s\u00fcrecin ba\u015far\u0131yla tamamlanmas\u0131nda emek veren t\u00fcm Oda \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131 tebrik ediyorum. Sonu\u00e7ta bu bir ekip i\u015fi ve bu ba\u015far\u0131da herkesin katk\u0131s\u0131 var\u201d ifadelerini kulland\u0131.<\/p>\n

FTSO\u2019nun, ISO 9001 ve ISO 10002 standartlar\u0131 do\u011frultusunda y\u00fcr\u00fctt\u00fc\u011f\u00fc \u00e7al\u0131\u015fmalarla \u00fcye memnuniyetini en \u00fcst seviyede tutmay\u0131 hedefledi\u011fini belirten Ba\u015fkan \u00c7\u0131ral\u0131, kalite odakl\u0131 y\u00f6netim anlay\u0131\u015f\u0131n\u0131n \u00f6n\u00fcm\u00fczdeki d\u00f6nemde de kararl\u0131l\u0131kla s\u00fcrd\u00fcr\u00fclece\u011fini s\u00f6zlerine ekledi. Denetimden ba\u015far\u0131yla ge\u00e7en Fethiye Ticaret ve Sanayi Odas\u0131, Kalite Y\u00f6netim Sistemi ISO 9001 ve M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi ISO 10002 belgelerini yeniledi.<\/p>\n","protected":false},"excerpt":{"rendered":"

Fethiye Ticaret ve Sanayi Odas\u0131 (FTSO), Kalite Y\u00f6netim Sistemi ISO 9001 ve M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi ISO 10002 belge yenileme denetimlerinden ba\u015far\u0131yla ge\u00e7ti. FTSO\u2019nun, ISO 9001 ve ISO 10002 standartlar\u0131 do\u011frultusunda y\u00fcr\u00fctt\u00fc\u011f\u00fc \u00e7al\u0131\u015fmalarla \u00fcye memnuniyetini en \u00fcst seviyede tutmay\u0131 hedefledi\u011fini belirten Y\u00f6netim Kurulu Ba\u015fkan\u0131 \u00c7\u0131ral\u0131, kalite sistemlerini ba\u015far\u0131yla uygulayan Oda \u00e7al\u0131\u015fanlar\u0131n\u0131 tebrik ederek, kalite odakl\u0131 …<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1191,85,102,127],"class_list":["post-51391","post","type-post","status-publish","format-standard","","category-genel","tag-ayyildiz-gundem","tag-fethiye","tag-ftso","tag-mesaj"],"_links":{"self":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts\/51391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/comments?post=51391"}],"version-history":[{"count":1,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts\/51391\/revisions"}],"predecessor-version":[{"id":51393,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/posts\/51391\/revisions\/51393"}],"wp:attachment":[{"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/media?parent=51391"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/categories?post=51391"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ayyildizgundem.net\/index.php\/wp-json\/wp\/v2\/tags?post=51391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}